Our orders are shipped within 48 business hours. Delivery time is generally 3 to 5 business days depending on your location.

Yes, as long as your order hasn't been shipped yet. Just contact us quickly at contact@blimapilates.fr with your order number.

As soon as your order is shipped, you will receive an email containing a tracking link to follow your package in real time. You can also scroll to the bottom of the website and click on "Track my package" in the footer.

We deliver to several European countries. Shipping costs and delivery times may vary depending on the destination.

You have 30 days after receipt to return an unused product in its original packaging. Simply email us at contact@blimapilates.fr for return instructions. You can also scroll to the bottom of the website and click on "Returns" in the footer.

Yes, all our accessories come with a quality guarantee covering any manufacturing defects.

If your order has not yet been shipped, you can request its cancellation by email.

Yes, we favour durable, recyclable or natural resource-based materials, in order to combine well-being and respect for the environment.

Each Blima Pilates accessory is designed to support all practices from beginner to advanced level with comfort and safety.

Wipe them regularly with a damp cloth and let them air dry. Avoid abrasive products to preserve their durability.

Yes, all transactions are protected by an SSL protocol and secured through our payment partners.

Yes, they are strictly confidential and are only used for processing your orders.

Yes, an invoice is automatically sent by email once your order is validated.

You can also download it at any time from your customer account or by requesting it from our customer service at contact@blimapilates.fr